Orders
Manage order creation, configuration, and submission workflows
Orders represent customer purchase requests for telecommunications products and services. They manage the complete ordering workflow from initial configuration through final submission and fulfillment coordination.
Order Entity
An order in the Connect API represents:
- Purchase Request: Customer intent to purchase specific telecommunications products
- Configuration Management: Product selection, pricing calculation, and line item management
- Workflow Orchestration: Multi-step ordering process with validation and approval stages
- Fulfillment Coordination: Integration with payment processing and service provisioning
Key Capabilities
Order Configuration
Build and configure orders with multiple product line items and pricing calculations.
Progressive Workflow
Guide customers through step-by-step ordering with validation at each stage.
Price Calculation
Real-time pricing updates with promotional codes and dynamic discounting.
Submission Management
Submit completed orders for payment processing and service fulfillment.
Common Use Cases
Product Selection
Configure orders with multiple telecommunications products and service add-ons.
Pricing Calculation
Calculate real-time pricing with promotional codes and customer-specific discounts.
Multi-Step Checkout
Guide customers through progressive order configuration and validation workflows.
Bulk Ordering
Manage enterprise orders with multiple subscribers and service configurations.
Related Resources
Order entities coordinate with other Connect API resources:
- Product Offerings: Products selected and configured within order line items
- Product Catalogs: Product availability and pricing context for order configuration
- Customers: Order ownership and billing responsibility
- Discounts: Promotional codes and pricing adjustments applied to orders
- Payment Sessions: Payment processing for submitted order configurations
- Subscriptions: Service provisioning and activation following successful order fulfillment